Launchpad Client Cases
Available in days
days after you enroll
StartTypes of Client Cases
StartHow to Create Create a Client Case (7:48)
StartAdding Counseling Activities (6:14)
StartAdding Funding Sources to Cases and Counseling Activities.
StartAdding Case Notes and Counseling Activity Narratives (3:20)
StartAdding Case Impacts
StartAdding Time Logs
StartTransferring Client Cases to a New Fiscal Year
Frequently Asked Questions
Is the time log mandatory or necessary for reporting purposes?
The Time Log feature allows agencies to capture the time spent on a case by non-counseling staff members. Example. If your director spends time auditing cases etc. there is generally no way to obtain that info. The log allows them to capture that time. The time captured in the Time Log is not transmitted when the 9902 is transmitted and is not mandatory.
Do I need to enter the number of COUNSELING ACTIVITIES?
No. The number of COUNSELING ACTIVITIES will auto-populate as counseling activities are created.